This week I received a call from a customer that I was not expecting. I don’t typically receive calls from the public unless they have...

Each year I reflect and develop new goals and intentions for the new year. This year, I have taken extra time to really lean-in on what...

This week I made a mistake. Not the kind of mistake you make when you accidently wear mismatched socks, or you spill your morning coffee...

Who would have imagined that 2020 would have brought with it so much change, polarity and unmet expectation? I find frustration and...